The correct way to get your Double Eleven parcels

The novel coronavirus cannot exist alone in the environment. It usually attaches itself to something, and its survival time is affected by many factors, such as temperature, humidity and carrier type.

photo/Xinzheng Release

In addition to person-to-person transmission, contact is also one of the ways of transmission of the novel coronavirus. If you touch contaminated objects with your hands and touch mucous membranes such as nasal passages and eyes, you may get infected.

75% alcohol, chlorine containing disinfectant, peracetic acid and other common disinfectants can effectively inactivate COVID-19.

What are the conditions for express delivery of COVID-19? 

● the express was contaminated by COVID-19 during the collection and transportation process 

● the virus on the express was still alive when receiving the express 

● the recipient was not well protected when receiving the express. 

How to safely receive your parcels？

Try to avoid receiving goods from countries or regions with high epidemic risk, as well as medium and high risk areas in China, and improve the awareness of protection. 

● wear masks and disposable gloves. It is recommended to prepare 75% alcohol, medical disinfection wipes, etc

● minimise physical interaction through fetching parcels avoid the peak hour.If you really need to sign in person, please keep a safe distance from the courier.

● disinfect the parcels. The external package can be wiped and disinfected with chlorine containing disinfectant, 75% medical alcohol or disinfection wipes. Open your parcels in an outdoor ventilated place as far as possible, and avoid touching the mouth, eyes and nose with hands during the whole process.Wait for 5 minutes after wiping the alcohol before opening the package o if there is more than one layer of package, disinfect each layer of package repeatedly. Properly handle the express package according to the garbage classification method.

●clean your hands. After handling the package, wash your hands with soap under flowing water or disinfect your hands with hand disinfectant.